Crown Casino
2010 – Present… Crown Casino, Australia
Dealer, Customer Service, Dispute Resolution
Dealing assigned games and providing customer service in accordance with established policies and procedures. Responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for guests and employees.
- Ensuring that safety, quality, client courtesy and efficiency standards are maintained and service expectations are exceeded
- Recognized for paying personal attention to customers to ensure high level of satisfaction and generate repeat clientele
- Ability to work without supervision using sound judgment and decision-making skills
- Commended for exemplary interpersonal and communication skills
Nekkon
2010 – Present… Owner of Nekkon, Australia
Self-employed IT Supporter, Web Designer and Small Scale Software Developer
Committed to providing expert technical support, developing innovative web-based designs, solutions and software for clients.
- Developed high quality work product in support of project goals
- Proven record of achievement in developing creative concepts and designs
- Demonstrated excellent technical and creative design skills and meticulous attention to detail.
- Solid artistic and technical background, with knowledge of current applications and practices
- Maintained, and remained knowledgeable of latest technological advancements and developments, and properly integrated quality control processes.
- Proven record of performance, reliability, and professional business standards.
Net
2008 – 2009… Net, Tihero Evrou – Greece
Server Software Engineer
Installed, upgraded, maintained, and supported server software. Daily duties included, but were not limited to, assisting with the planning, designing, implementation, administration and maintenance of server systems and projects; maintaining and rolling out servers and applications; defining system configurations; installing hardware and software; setting up and monitoring system tasks; providing problem resolution; conducting preventive maintenance upgrades; management of server content; resolving customer complaints.
- Successfully performed responsibilities; server status was 100% online and protected
- Demonstrated familiarity with network traffic and protocols, server virtualization, Cloud technologies, and server power/performance benchmarks
- Exhibited strong understanding of software paradigms and systems background, as well as scripting language
- Recognized for strong analytical and service skills
- Proven ability to work efficiently in complex environment, handling many tasks simultaneously
Mobile Market
2007 – 2008… Mobile Market, Greece
Sales Representative
Responsible for account management, new sales, customer service, promotion of products and services.
- Continuously exceeded goals, contributing to company’s overall profitability, success and positive image
- Used knowledge, technical experience, and interpersonal skills to enhance organizational efficiency and operations
- Generated new business, expanded customer base and consistently reached sales goals
- Maintained a high level of product awareness and professionally represented corporate image and reputation
- Proven ability to keep up to date of current, state-of-the-art mobile technologies and cutting-edge communication software
InterDom
2007… InterDom, Greece
Web Designer
Developed, coordinated, and facilitated website and application projects from stage of concept to full implementation. Researched and prototyped new Web technologies and techniques, achieved increased efficiency, and provided highest quality products.
- Exhibited experience in project and time management, Web design, systems analysis, troubleshooting, and quality control
- Properly determined and translated customer expectations into dynamic websites
- Consistently recognized for completing projects on time and within budget
- Commended for knowledge and success in problem solving, executive and client communication, and people development.
International Real Estate
2004 – 2007… International Real Estate, Greece
Software Developer
Engineered, designed and developed innovative software solution wherein Real Estate agents organize their properties in a database with photos and video. Organized and managed advertising, database structure, user-interface, graphic design and support.
- Masterminded and developed successful cutting-edge software application (sold and used on a global basis)
- Received numerous praise and accolades from clients concerning software capabilities, simple interface and support
- Demonstrated ability to rapidly learn new programming languages and concepts to meet demands of projects
- Proven record of achievement in software analysis and design, program development, and strategic planning










